diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 1595151791
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Once connected, click "send OTP" and wait for a few minutes. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, submit your correct KYC (Know Your Customer) details to customer support via email to enable account transfer. This will assist in updating your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems. This will ensure you have the most current version of the app.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This means you can redeem your gaming earnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and all relevant bank details. This information is required for the registration process. Having this information saved will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are efficient, allowing the process to take between 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned through gaming can only be used within the game and cannot be withdrawn by anyone else. You can withdraw the money won from playing games using the bonus, but not the bonus itself. This means the bonus is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their customer care centre for assistance.
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